At Kerrville Physical Therapy Center, we want to maximize your time with us. Prior to your first visit, please print and fill out the new patient forms below. Please bring these with you to your first visit along with your insurance information and photo ID.
Scheduling and Attendance Policy
Importance of Therapy
Welcome to Kerrville Physical Therapy Services! Your physician has ordered therapy for you in order to improve your function and comfort. It is important that you attend visits as recommended by your therapist to maximize your improvement. Your appointment time is reserved just for you.
Please call our front desk staff at (830) 896-7377 to schedule, cancel, or reschedule your appointments. It is recommended that you schedule your subsequent appointments out in order to more easily obtain consistent appointments that work with your schedule.
Cancellation & No Show
Communication is an important part of effective treatment for you. This includes cancellation of an appointment. We realize that a conflict may arise. Please call to cancel more than three hours before your scheduled time.
We consider notification less than three hours as a no show. We will attempt to contact you after one no show appointment, and will be glad to reschedule your appointment as the schedule allows.
If you do not show for the next scheduled appointment, we will assume you are not interested in continuing your therapy and will erase all future appointments without further notification. We will also contact your physician so he/she knows that you are not attending therapy.
Arrive on Time
We do our best to run on time throughout the day. It is also important that you arrive ready to start your visit on time. If you arrive more than 10 minutes late, your therapist will try to fit your treatment time in, depending on availability of open time slots.
You are the most important part of your rehabilitation! Your success depends on how actively you participate in your therapy program.